San Francisco, CA, October 1, 2014 - Iterable, the Spring ‘13 AngelPad startup with a multi-channel growth marketing automation platform for eCommerce companies, has launched Workflows. The new feature allows marketers to design highly personalized, multi-step email campaigns with minimal engineering help. Workflows users can also create and A/B test multi-pronged email campaigns to see which message series works best for maximizing conversions, revenue or other key metrics. It is an addition to the robust Iterable platform, which includes triggered and blast email support, email A/B testing, real-time subscriber segmentation, mobile email previews and deliverability management.
New features, new features, read all about them!
Are you a data nerd? Awesome, because we are too! To help you gain more insights on your emails, we gave our campaign metrics page a makeover.
Now it’s easier than ever to see when your subscribers are interacting with your email campaigns. And you can easily toggle between value and percentage metrics.
Adding videos to email campaigns can dramatically increase clickthrough rates (CTR), webpage traffic and even conversions. It’s also a great way to promote or recycle valuable video content.
Here are a few case studies on the success of video in email campaigns:
• Hubspot added a quirky video to a sales email and enjoyed a CTR of 16.4%, a 583% increase over the 2.4% industry benchmark for B2B emails.
• Wistia compared the CTR for regular emails (12%) versus emails containing video (38%), and saw more than a 300% improvement.
• Ragan used video in email to promote upcoming live events and saw a 200% increase in CTR over regular campaigns.
If you’re a lean mean startup, you probably don’t have the funds to build a massive sales team or to design a robust inbound marketing program. However, to jumpstart any sales program, you’ll need to track ongoing conversations with prospects and a way to generate qualified cold leads– basically folks who would be a good fit for using (and paying for) your product. At Iterable, we’re in the process of creating a structured sales process, and here are the Chrome extensions and other free tools which we’ve found to be extremely helpful.
Streak is a helpful Chrome extension that turns your Gmail inbox into a CRM platform, which is perfect since most sales and customer service-related conversations happen over email. With Streak, you can create “boxes” for each of your prospects or clients; you can then use these boxes for storing email conversations. You can also design multiple pipelines with various stages (lead, contacted, demo, closed) right inside of Gmail to keep track of where each of your contacts are in the sales process.
While scrolling through my overstuffed Gmail Promotions tab, a couple subject lines grabbed my attention.
Bold marketers can use symbols or emojis in subject lines to help them stand out amongst other text-based subject lines. These fun visuals can also pique consumer interest and inspire more email opens. Here are a few guidelines to help you decide if you should add symbols to perk up your email subject lines.
It may be summer, but we’re still hard at work and launching new features at record speed. Check them out!
Transactional Send Log
Does the thought of order confirmation emails not being sent out to customers keep you awake at night? To put your mind at ease, we’ve released a transactional send log, so you can see all the triggered and workflow campaign emails that have been sent out to your subscribers.
To view the transactional send log, go to Triggered→ Sent Messages.
One Sunday afternoon, I went to my favorite “independent” grocery store, leisurely filled my cart with delicious munchies for the week, only to see that the checkout line snaked all the way to the seafood section in the back! I waited for about ten minutes, and came to the sudden realization that I didn’t want to spend the rest of my day standing in line with a bunch of grumpy, impatient shoppers. So, I…
abandoned my cart. Yes, I pushed my cart into a random aisle, and I left.
We’ve launched three brand spankin’ new features to help you get more out of email.
You can access keyboard shortcuts in the Template Editor view to help you build email templates even faster.
To access keyboard shortcuts, hit ‘?’ in the Template Editor view.
A person’s email address may be the most valuable piece of info an e-commerce company can know about a customer. It is a method of delivering important info and a means of learning more about a subscriber (e.g. when, where and with what do they open email?). In addition, email also has the highest ROI in comparison with other digital marketing channels, such as social media or content marketing.
Unfortunately, many companies are failing to see the full potential of email because they are only sending unoptimized marketing blasts. While promotional newsletters are a good start, there are many advanced email techniques and triggered message campaigns that e-commerce companies can use to gently nudge subscribers to take a certain action. Next time you’re trying to get customers to join your email list, redeem a coupon, make a purchase or share an invite with their friends, consider using one of these techniques.
The rise of mobile is dramatically changed the way we read email. According to the Pew Institute, 58% of Americans now own smartphones and 42% have tablets. It logically follows that mobile email opens would also be on the rise. In fact, they’ve increased from 43% to 48% just in the past year. To help us understand the trend towards reading emails on mobile and how companies can adjust their email strategy to adapt, we reached out to Vincent Martinet, CEO of Stamplia, an email template marketplace, to learn more about mobile email and responsive email design.